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Our AI agents

AI that acts. Not AI that just promises. Sovereign. Concrete. Measurable.

AI isn't a trend but a transformation in how business processes are managed and automated. It enriches data and provides an "analysis" tied to the context given, which becomes more accurate over time until it reaches the expected relevance.

AI makes it possible to process large volumes of data and shape it to drive the expected analysis. We apply it, for example, for clients handling a large volume of contacts.

Creating an AI agent per activity defines how we implement AI within companies.

Our positioning

A multi-technology, agnostic and sovereign approach

Synapture is a multi-technology AI expert: we know how to layer and arrange the AI building blocks already present at our clients rather than imposing a single model. Our approach is agnostic — Pulse's LLM API allows you to switch models without overhauling your IT landscape — while carrying a strong sovereign angle through Mistral AI when data control demands it.

  • Agnostic & multi-model — we integrate and orchestrate existing AI technologies (proprietary or open-source LLMs); the universal LLM API avoids any technology lock-in.
  • Sovereign via Mistral — for sensitive uses, a Mistral LLM (Apache 2.0) deployable on-premise or in a sovereign private cloud, with no dependency on a non-European provider.
  • Document layer — AI applies directly to your documents and your DMS: extraction, filing, synthesis and compliance checks, without moving your data.
  • Vectorization & semantic search — vector indexing of your corpora for natural language search and contextualized answers (RAG) based on your own documents.
  • AI agents — business agents that qualify, route and trigger actions within your workflows — from simple assistance to end-to-end automation.

Synapture isn't an AI provider: it's the team that installs it in your information system, runs it in Pulse, and hosts it for you, from A to Z.

AI integrator

Auditing your processes, positioning Mistral AI within your IT landscape, integration with existing tools (DMS, ERP, CRM), development of specialized agents

Pulse publisher

AI chat, automatic metadata enrichment, multi-document synthesis, smart routing — directly within Pulse.

Sovereign host

On-premise, client private cloud, Synapture private cloud or dedicated SaaS — guaranteed GDPR compliance, zero data sharing.

Why Mistral AI

France's LLM unicorn, open source and sovereign

We chose France's LLM unicorn: an open-source solution under the Apache 2.0 license, guaranteeing that no data depends on a non-European provider. Deployable on-premise, in a private cloud or as SaaS, with no technology lock-in.

  • Over 95% accuracy measured in production
  • Models fine-tuned on your sector and your business vocabulary
  • Universal LLM API: the ability to switch models without overhauling your information system
  • Built-in CISO compliance, with full control over data flows

Features

The AI features built into Pulse

Automatic metadata extraction and qualification

Indexing, filing and organizing without human intervention — 99% measured reliability, +200% time saved.

Multi-document synthesis

Smart synthesis across several documents at once: cross-document comparison, inconsistency detection, summarizing large corpora.

Natural language search

Natural language queries across your entire document corpus, with results ranked according to business context.

Smart routing

Automatic context identification and assignment to the right team or workflow.

AI chat in Pulse

Contextualized answers based on your own documents, with full traceability and zero leakage beyond your perimeter.

Automated compliance checks

Checking required documents, smart reminders and alerts, a configurable business matrix per process.

Very significant time savings processing vendor compliance and audit files

Sovereignty & hosting

Your data never leaves your perimeter

Your data never leaves your perimeter, and your sovereignty is preserved. Four hosting modes are available:

  • On-premise — within your infrastructure, full control, zero external traffic.
  • Client private cloud — within your cloud (Azure, AWS, OVH), dedicated architecture.
  • Synapture sovereign private cloud — hosted in France, fully managed, maintenance and security included.
  • Dedicated SaaS — never a shared instance, automatic updates.

The compliance foundation stays the same whichever mode you choose: ISO 27001, GDPR, advanced encryption, SSO/MFA, complete audit trail, granular rights management, no data pooling. Hosting location depends on the solution: Pulse and the sovereign Mistral AI are hosted in France, while DocuWare is hosted in the Europe Zone or deployed on-premise within the client's infrastructure. The "100% France" mention therefore applies to our sovereign building blocks, not indiscriminately to every solution.

Use case

Three concrete deployments illustrate the promise of an AI "that acts"

Client case — Customs

African port — goods inspection

Pulse Fret Control with Mistral AI compares customs data (ship routes, cargo weight) with real-world data (photos, trajectory, timing, stopover locations) to direct in-depth inspections.

+500%

time saved

90%

case reliability

100%

volume coverage

Client case — Multi-trade services, disputes

Bringing scattered activities together and automatically qualifying disputes

A customized open-source LLM, hosted in-house and connected to the DMS and the Pulse portal, automates the creation of folder trees and access rights per dispute, and automatically extracts key elements from each case.

Processing time

significantly reduced

Fast adoption

and continuous model enrichment

Client case — Industry (chemicals), customer service

Automatically qualifying and routing customer requests

Mistral AI analyzes every customer request regardless of volume or format, detects return requests, qualifies them against the business matrix and triggers routing to the right contact.

100%

of requests processed, no volume filter

Auto

qualification and routing

Passons à l'action

An AI use case to qualify?