IDPAuraOur AI agents
AI isn't a trend but a transformation in how business processes are managed and automated. It enriches data and provides an "analysis" tied to the context given, which becomes more accurate over time until it reaches the expected relevance.
AI makes it possible to process large volumes of data and shape it to drive the expected analysis. We apply it, for example, for clients handling a large volume of contacts.
Creating an AI agent per activity defines how we implement AI within companies.
Our positioning
Synapture is a multi-technology AI expert: we know how to layer and arrange the AI building blocks already present at our clients rather than imposing a single model. Our approach is agnostic : Pulse's LLM API allows you to switch models without overhauling your IT landscape : while carrying a strong sovereign angle through Mistral AI when data control demands it.
Synapture isn't an AI provider: it's the team that installs it in your information system, runs it in Pulse, and hosts it for you, from A to Z.
AI integrator
Auditing your processes, positioning Mistral AI within your IT landscape, integration with existing tools (DMS, ERP, CRM), development of specialized agents
Pulse publisher
AI chat, automatic metadata enrichment, multi-document synthesis, smart routing : directly within Pulse.
Sovereign host
On-premise, client private cloud, Synapture private cloud or dedicated SaaS : guaranteed GDPR compliance, zero data sharing.
Why
We chose France's LLM unicorn: an open-source solution under the Apache 2.0 license, guaranteeing that no data depends on a non-European provider. Deployable on-premise, in a private cloud or as SaaS, with no technology lock-in.
Features
Automatic metadata extraction and qualification
Indexing, filing and organizing without human intervention : 99% measured reliability, +200% time saved.
Multi-document synthesis
Smart synthesis across several documents at once: cross-document comparison, inconsistency detection, summarizing large corpora.
Natural language search
Natural language queries across your entire document corpus, with results ranked according to business context.
Smart routing
Automatic context identification and assignment to the right team or workflow.
AI chat in Pulse
Contextualized answers based on your own documents, with full traceability and zero leakage beyond your perimeter.
Automated compliance checks
Checking required documents, smart reminders and alerts, a configurable business matrix per process.
Very significant time savings processing vendor compliance and audit files
Sovereignty & hosting
Your data never leaves your perimeter, and your sovereignty is preserved. Four hosting modes are available:
The compliance foundation stays the same whichever mode you choose: ISO 27001, GDPR, advanced encryption, SSO/MFA, complete audit trail, granular rights management, no data pooling. Hosting location depends on the solution: Pulse and the sovereign Mistral AI are hosted in France, while DocuWare is hosted in the Europe Zone or deployed on-premise within the client's infrastructure. The "100% France" mention therefore applies to our sovereign building blocks, not indiscriminately to every solution.
Use case
Client case : Customs
+500%
time saved
90%
case reliability
100%
volume coverage
Pulse Fret Control with Mistral AI compares customs data (ship routes, cargo weight) with real-world data (photos, trajectory, timing, stopover locations) to direct in-depth inspections.
Client case : Multi-trade services, disputes
Processing time
significantly reduced
Fast adoption
and continuous model enrichment
A customized open-source LLM, hosted in-house and connected to the DMS and the Pulse portal, automates the creation of folder trees and access rights per dispute, and automatically extracts key elements from each case.
Client case : Industry (chemicals), customer service
100%
of requests processed, no volume filter
Auto
qualification and routing
Mistral AI analyzes every customer request regardless of volume or format, detects return requests, qualifies them against the business matrix and triggers routing to the right contact.
