Car Dealerships

From order to delivery, Pulse digitizes the entire car sales journey — and opens a dedicated portal for your customers.

Key strengths

6 reasons to choose Pulse Car Dealerships

100% digital new/used vehicle files

From order to delivery: automated workflows, integrated electronic signature, native DMS archiving.

Personalized customer portal

Welcome email, dedicated space, document upload, real-time tracking, branded to your identity.

Precision oversight

Dashboards by region, salesperson, manager, site — automatic data consolidation.

Built-in trade-in and financing

Automatic calculation of remaining balance, deposit management, payment tracking.

Security, sovereignty and servers in France

ISO 27001, GDPR, sovereign hosting, Microsoft Entra ID SSO, strong authentication.

Built-in AI

Metadata enrichment, multi-document summarization, intelligent classification.

Four challenges holding back digitization

Fragmented files: order forms, financing, and administrative documents managed on paper or by email, with no unified traceability.
Limited customer relationship: no customer visibility into order progress, time-consuming follow-up calls.
Complex multi-site oversight: manual data consolidation by region, brand or salesperson.
Disconnected workshop control: workshop follow-up is disconnected from the sales file, and inspection evidence isn't archived automatically.

A benefit for every role

The portal is also open to end customers: after receiving a welcome email, they upload their administrative documents and track their order's progress through to vehicle delivery.

Salespeople: know exactly which stage each file is at.
Sales admin: access all the KPIs needed to manage the business.
Managers: identify top-performing teams.
Assistants: track file progress from order form to delivery.
Operations management: get an overview and track all files.
Executive management: oversee one or more dealerships with real-time statistics.

Native connectors: SharePoint, DocuWare, Alfresco, M‑Files, Salesforce.

Customer feedback

Customer stories

Customer case — Car dealership group

A multi-brand automotive distribution group

This automotive distribution group represents prestigious brands and chose Synapture to digitize its new/used vehicle sales files across all its sites in France and Belgium.

Before: paper and email files, no customer visibility, time-consuming follow-up calls, no customer portal.

With Pulse: a dedicated customer portal, 100% digital files, automatic reminders, native archiving in SharePoint. Electronic signature and automatic archiving eliminate re-keying; every file remains traceable end to end.

-70%

administrative time

100%

paperless

32 sites

France and Belgium, portal active 24/7

Passons à l'action

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