Consulting
Structuring every project from day one
Structuring every project from day one to secure the right trajectory and limit risk at every stage — from diagnosis to deployment.
Audit
Understand before acting: a precise diagnosis of your business and technical challenges.
Our teams audit your business and technical challenges, analyze your document processes and existing application architecture, and draft recommendations tailored to your context. The audit also covers where AI fits within your IT landscape — supporting POCs and informed technology choices, supervised directly by Synapture's technical management.
Project scoping
The right trajectory is defined before the first deliverable.
Defining target document management, ECM and AI schemes, structuring the project from day one, setting milestones and limiting risk at every step. Scoping covers the choice of building blocks (existing or new DMS, Pulse, AI), the hosting model (on-premise, private cloud, dedicated SaaS) and the deployment path — with a governance framework adapted to each organization's maturity and requirements.
Data governance
Your document data is an asset: it needs to be governed.
- Document lifecycle: retention rules, legal evidential value, regulated purging, compliant archiving (NF 203).
- Access rights and confidentiality: granular management down to the document level, consolidated cross-DMS access overviews, review of open access both internally and externally. Confidentiality levels (C0 to C3) defined from public data to top-secret data.
- Compliance: GDPR by design (retention periods built in from the start), full traceability via an exportable audit log, DORA compliance for financial institutions.
- Data quality: metadata standardized by document type, automatic AI enrichment, configurable business matrices.
- AI governance: a framework tailored to each client's maturity and requirements for deploying operational AI solutions.
Project management assistance
Project management assistance that aligns your digital strategy with your business goals.
Synapture's DMS / ECM / AI project management assistance supports the client side throughout the whole trajectory: formalizing business needs, drafting recommendations, managing the relationship with integrators and vendors, acceptance testing and change management. Our ECM expert consultants create value by aligning your digital strategy with your business goals — all the way to deploying operational AI solutions (autonomous agents, automated workflows, orchestration platforms).
The offer is rounded out by interim IT management to secure critical situations (an abrupt CIO departure, urgent governance to rebuild), and by training, Synapture's third historic line of business.
Service delivery
Technical assistance, time-and-materials or fixed-price: our consultants work closely with your teams, from scoping to acceptance testing, with a commitment adapted to your project governance.
Move to Cloud
Moving your IT landscape to the cloud, at the right pace and with the right level of sovereignty.
Synapture supports your move-to-cloud and hosting projects: rationalizing your application and technical architecture, securing administration and future-proofing applications. We scope the target hosting model (on-premise, client private cloud, Synapture private cloud in France or dedicated SaaS) according to your compliance and sovereignty requirements.
- Cloud targets — Microsoft Azure, AWS, OVH or Synapture private cloud hosted in France.
- Architecture & security — architecture, maintenance and administration expertise; secured through expert services.
- Sovereignty à la carte — the level of sovereignty (location, data isolation) is defined solution by solution — hosting in France doesn't automatically apply to every building block.
Migration & legacy takeover
Changing your document platform without losing history or compliance.
Our teams secure migrations between DMS/ECM platforms and data takeovers: mapping the existing setup, a takeover plan, preservation of evidential value and metadata, reversibility. Some representative use cases:
- Migration from Documentum to Alfresco, with an interface overhaul (Angular front end) and full takeover of content and rights.
- Migrations from M-Files, OpenText, Alfresco and SharePoint to DocuWare, when compliant archiving requirements (NF 203) call for it.
- Big Data projects (Spark/Scala) and application migrations to Azure.
- Data takeover and application architecture rationalization as part of move-to-cloud projects.
Training
Training, Synapture's third historic line of business
Training, Synapture's third historic line of business. Interim IT management to secure critical situations.
