Customer case : Multi-technical services, disputes
Automatically qualifying disputes
3x to 5x
reduction in processing time
Fast adoption
and continuous model enrichment
A customized open-source LLM, hosted in-house and connected to the DMS and the Pulse portal, automates the creation of folder structures and access rights per dispute, and automatically extracts the key elements of each case.
This deployment paves the way for an extension to insurance incident logs, with automatic case qualification.
