Pulse Platform
Platform core
Pulse, the secure orchestrator of your document system
Product section focused on the platform core. Pulse is Synapture's digital collaboration platform: a portal that federates your document management tools, secures internal and external exchanges, and automates your document processes — without replacing your existing ECM or multiplying licences.
Overview
Pulse's role in your document IT system.
Learn more →02Modules & features
Core Pulse: classification, workflows, search, steering.
Learn more →03Security & compliance
Encryption, SSO, sovereign hosting and certifications.
Learn more →04Connectors
DocuWare, SharePoint, M-Files, Alfresco, Salesforce and ERP.
Learn more →The situation
Three challenges holding back document performance today
- Fragmented systems: documents are spread across DMS, SharePoint, drives and mailboxes, which multiplies duplicates and deprives teams of a consolidated view.
- Poorly tracked sensitive exchanges: due diligence, audits, M&A, quality — critical exchanges that still go through email or an external space not integrated with the IT system.
- Manual processes: gathering documents, follow-ups, compliance checks — hours lost on tasks that could be automated.
Architecture
Three module families, 100+ features
Core Pulse (common foundation: ECM, Data Tree, workflows, search…), Artificial Intelligence (enrichment, summarization, semantic search) and the Technical/Middleware layer (multi-ECM, API orchestration, sovereign hosting) form the common foundation for all uses. It is completed by modules dedicated to your industries, presented in the "Our business solutions" section.
Whether you already have an ECM (DocuWare, SharePoint, M-Files, Alfresco…) or not, Pulse installs itself as the secure orchestrator of your information system. It centralizes access to information, connects your existing tools and opens your IT system to the outside — customers, suppliers, partners — in a controlled and traceable way, considerably reducing the volume of email exchanges.
Benefits
One platform, multiple benefits depending on your role
| Profile | Key challenges | Pulse benefits |
|---|---|---|
| Legal / M&A department | Confidentiality, traceability, due diligence | Operational Data Room in minutes, magic link, tracked Q&A, secured data, one-click extracts |
| IT / Architecture department | IT integration, security, licence costs | Multi-ECM, SSO, sovereign hosting, unlimited external users |
| Quality department | Traceability, complaints, certifications | Portal open to partners, AI summaries, time savings, more effective action plans |
| Compliance | Supplier and customer verification, duty of care | easyVérif, ISO 27001 audit trail, automatic reminders |
| Executive management | Steering, brand image, risk reduction | Structured dashboards, decision support, 360° visibility |
Positioning
Standalone or federating: complementary, never competing
Pulse is not an ECM: it's a platform that works standalone or as a federating layer on top of any existing ECM.
- With DocuWare: DocuWare handles indexing, internal workflows and regulatory archiving; Pulse opens the external relationship and brings business features (portals, Data Room, AI).
- With SharePoint, M-Files and Alfresco: the same federation principles, with panoramic multi-ECM rights management from a single screen and centralized control of data sources.
Details of each partner solution and our role as integrator are presented in the Integrator section.