Synapture

Integrator › DocuWare

Technology partner

DocuWare

Synapture is a DocuWare Gold Partner: a structuring partnership spanning document management (DMS) and workflow integration through to business solutions built around DocuWare, with AI and e-invoicing.

The Synapture team at the DocuWare booth

The solution

Electronic Document Management and Workflow.

Simplify your work in a world of complex information through digitalization, automation and the transformation of your processes.

  • Hybrid cloud/on-premise architecture; hosted in the European zone (Ireland, Netherlands).
  • Registered as an Accredited Platform (PA, formerly PDP) by the DGFiP for e-invoicing.
  • IDP (Intelligent Document Processing): automatic AI-driven data extraction, including from unstructured documents.
  • DocuWare AURA: a chatbot built into the DMS that searches your documents, answers in natural language and compares content across several files.
  • ISO 27001, ISO 22301 and NF 203 (electronic vault) certifications.
The new DocuWare interface
The new DocuWare interfaceOfficial source

Our role as a software publisher around DocuWare

Beyond integration, Synapture publishes business solutions that extend DocuWare: Pulse Data Room × DocuWare (M&A legal module), Pulse QMS × DocuWare (industrial quality). The principle stays consistent: DocuWare handles indexing, internal workflows and regulatory archiving; Pulse opens up the external relationship and adds business functionality.

Synapture also supports migrations from M-Files, OpenText, Alfresco and SharePoint to DocuWare.

Workflow Designer: the power of automation

DocuWare's Workflow Designer is the central workshop of automation: a fully visual interface for designing end-to-end business workflows without a single line of code. Drag and drop your steps, conditions, approvals and deadlines, and watch your process take shape in real time.

At Synapture, we master this tool every day: we design, model and industrialise your DocuWare workflows : approval circuits, accounts payable, quality, HR, contracts : and we train your teams to become self-sufficient.

  • Visual drag-and-drop editor: every step, condition and escalation drawn on screen.
  • Workflows perfect for recurring tasks: approvals, reminders, archiving, automatic assignments.
  • Native integration with your ERP, CRM and the Microsoft suite.
  • Simulation, testing and versioning: every scenario is validated before it goes live.
The web-based Workflow Designer
The web-based Workflow DesignerOfficial source

AI at the heart of the platform

DocuWare now places artificial intelligence at the centre of document management. Its IDP (Intelligent Document Processing) automatically splits, classifies and extracts data from your documents : even unstructured ones : removing manual data entry.

With DocuWare AURA, generative AI becomes your assistant: ask questions in natural language and it searches your document base, surfaces the answer and compares content across several files. The future belongs to applied AI : and it is already available in your document management system.

  • IDP: AI-driven classification and automatic extraction, including from unstructured documents.
  • DocuWare AURA: a built-in chatbot that queries your documents in natural language.
  • Continuous learning: the more documents the AI processes, the more reliable it becomes.
  • Easier compliance: e-invoicing, GDPR, legally binding archiving.
DocuWare AURA, the built-in AI assistant
DocuWare AURA, the built-in AI assistantOfficial source

Collaboration in production

This deployment illustrates that complementarity: a Pulse quality portal opened to external partners, DocuWare at the heart of the document system, and Mistral AI for automatic qualification and routing of requests : 100% of requests processed with no volume filtering.

Official DocuWare resources

To go further

DocuWare document management (DMS)Automated invoice processingEmployee file management (HR)The complete IDP guide (ebook)Christeyns customer story (industry)DocuWare webinars on demand

Customer feedback

Customer stories

Customer case : Industry (chemicals) × DocuWare

DocuWare at the core, Pulse as the external layer

100%

of requests processed, no volume filtering

Auto

qualification and routing

A specialty chemicals manufacturer handles high volumes of customer requests with DocuWare as its document foundation: indexing, internal workflows and regulatory archiving.

With Pulse as an overlay and Mistral AI: a quality portal opened to external partners, automatic analysis of every request, detection of returned goods, qualification against the business matrix, and routing to the right contact : without ever displacing the document management system already in place.

Passons à l'action

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